Located opposite Kings Park in Nedlands, Western Australia, Indigo’s experienced health professionals help people choose and access equipment, technology and services for their independence and wellbeing. Our services support people with disability, seniors, carers, health professionals and educators.
A community in which all abilities are valued, where people have the knowledge, tools and confidence to participate.
Greater independence and inclusion for all through allied health and assistive technology solutions.
Together: We are not all the same, we are equal; and our commitment is to work in partnership with others.
Renamed and rebranded Indigo in January 2020, the organisation was originally established as the Independent Living Centre WA (ILC) in 1977. Founded by Occupational Therapist Ms Freda Jacob, the ILC was created as an information and advisory service for assistive equipment and technology.
In 1981 Freda was the first occupational therapist in WA to receive the Member of the Order of Australia (AM) in recognition of her service to the occupational therapy profession and community. In 2012 Freda was inducted into the WA Women’s Hall of Fame. Sadly, Freda passed away aged 97 in May 2017. Freda dedicated her long, productive life to the community and spread her zest for life and championed her causes to reach many people in Western Australia, Australia and internationally.
The organisation has expanded and grown during its more than 40 year lifespan and is managed by an effective Board of Management. In early 2019, the Board determined the organisation required significant change and restructuring in order to evolve with the Commonwealth’s scheduled changes to the aged care and disability sectors and to remain responsive to customers’ needs and expectations.
In 2020 a separate, new assessment organisation was established; Independent Living Assessment, which focuses on supporting people through assessment, navigation and sector capacity building initiatives.
It is our aim that under this revised business structure, that we honour our founder Freda Jacob’s tenacity, dedication and commitment to improving people’s wellbeing and independence.
Timeline - Dates of Note
2020: North Metro Commonwealth Respite and Carelink Centre (CRCC) ceases following transition of carer support services to the Australian Government's Integrated Carer Support Services Scheme (ICSS).
2020: ILC evolves into two separate organisations; Indigo and Independent Living Assessment
2019: The Niche building is renovated and the assistive technology display floor is completely rejuvenated and reopened.
2018: ILC turns 40 years old
2017: ILC’s Founder, Ms Freda Jacob AM, passed away
2017: AT Chat launched
2016: HACC Allied Health Service established
2016: The ‘Equip Myself’ App and NED update launch
2016: Noah’s Ark WA 40th Anniversary
2015: Busselton base established to provide a better service for people living in the lower south west region of WA
2015: Community Allied Health Services introduced
2015: Opening of ILC Cockburn incorporating WA’s first integrated Smart Home Display Centre
2015: Launch of Noah’s Ark Online Toy Library
2014: Launch of ILC training services
2013: Welcomed Noah’s Ark WA as a new program area of the organisation
2012: Launch of first National Equipment Database and WA becomes lead agency
2012: EFL grant shifts to a rolling grant for first year
2011: Opening of second office in Westminster
2011: Streamlined process for CAEP funded communication devices commences
2011: ILC establishes a Regional Assessment Service in north metro
2011: North metro Carelink Centre becomes access point for HACC reform
2010: Commencement of ILC Multicultural Aged Care Service
2008: Addition of mental health carer respite funding to CRCC
2008: Opening of the ILC assistive technology satellite service in Rockingham. Closed in 2010.
2007: Opening of Northsite to accommodate the growing Respite and Carelink Centre
2005: First Equipment for living (EFL) Grant
2005: Addition of north metro Carer Respite Centre
2004: Administration of the Lotterywest Disability Equipment Grants
2002: Move to “The Niche” building on the QEII Medical Centre site
2000: The beginning of North Metro Commonwealth Carelink Program
1997: The commencement of Education and Training Services
1995: The launch of the ILC lending library (ILC Hire) and the launch of Access and Design
1990: The launch of ILC Technology
1989: The launch of the Mobile Unit and Country Services
1989: The computerisation of the Equipment Database (ROVER)
1982: The ILC relocates its premises to Lemnos Street, Shenton Park
1977: The Independent Living Centre of WA was founded by Miss Freda Jacob in 1977 and officially opened by Lady Kyle in March 1978