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Notice to Customers: Indigo COVID-19 Preparedness Plan

18 March 2020

The numbers of people with COVID-19 in Australia are increasing and Indigo is closely monitoring announcements from the World Health Organisation and State and Federal health departments.

Indigo is enacting its COVID-19 Preparedness Plan, which aligns with the Australian Health Sector Emergency Response Plan.

While it is safe and advisable to do so we will remain open and we are still here to work with our customers, offering our expertise and advice. The aim is to continue to deliver what services we can, in a safe manner. 

Our focus is to reduce the community spread of the virus and to minimise health risks to our customers, staff, suppliers and loved ones.

We are taking a number of other precautions to slow the local rate of infection including:

  • Asking our customers about signs of illness and interstate and overseas travel within the last 14 days. Customers fulfilling these criteria will need to defer their appointments for at least 14 days, or until they are well. 
  • People visiting our offices for an appointment will need to ring the doorbell to
    gain access.
  • hand pressing doorbellPeople without an appointment will be required to phone ahead on: 
    1300 885 886. 
  • We have increased our hygiene practices for equipment, social distancing protocols and PPE and we may alter some of our other work practices in the coming months to continue to provide the best possible quality services at the lowest risk to our customers during this time.

If you would like more information please contact us on 1300 885 886 or email:


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