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Head and shoulders profile of female with pulled back blonde hair, wearing glasses and yellow t-shirtYour role/title:

Team Lead Allied Health (North)/Physiotherapist

What does your role involve?

I manage an awesome team of 7 OTs, provide clinical support for the Physios (Ishani and Yasmeen) and see CHSP clients for Physio including falls prevention strategies, home exercise programs and walking aid prescription.

How long have you worked at Indigo?

3 years in October

What do you like most about your role or working at Indigo?

I like that no day is the same – whether it be supporting a therapist with a complex/challenging client, working on projects to improve our service, or seeing one of our lovely clients. I think the standout for me is helping a client who might have been having a really hard time with mobility or overwhelmed navigating the Aged Care system. Then seeing them improve both physically but also increased confidence and reduced stress levels. I also secretly love a “grumpy” client who says on our first appointment “I have never had a good experience with physio, what can you do for me” and then by the end of our block of treatment waving me goodbye and saying “Thankyou darling” – gives me the warm fuzzies!

What has been the most interesting project you have contributed to in your time at Indigo?

I am currently working on our RAP (Reconciliation Action Plan) Strategic Initiative with a passionate group of staff who I often don’t get a chance to work with. A lot of time and effort is going in from all different areas of Indigo and ILA to help us become a more inclusive workplace, upskill staff on cultural awareness and develop meaningful relationships with our local First Nations people. I am learning a lot!

Describe a memorable moment of your time at Indigo:

I love a client with a good sense of humour. I had one client who I prescribed a seat walker for and when I saw him, I asked how he was going with it.

Client “I love it so much I have named it”.

Me: “oh super! What is its name?”

Client “Johnny... Johnny Walker”

Of the four Indigo values, which one do you express the most strongly during your workday and why? (Integrity, passion, creativity, together)

I think it would be passion. Passion for getting positive outcomes for older Australians, for treating our client’s holistically and empowering our therapists to be the super stars I know they are.

 

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